Sales Force Automation Software
Sales force automation (SFA) software is a type of program that automates business tasks such as
inventory control, sales processing, and tracking of customer interactions, as well as analyzing
sales forecasts and performance. Businesses may have a custom version developed specifically for
their needs, or choose from among the increasing number of sales automation software products,
such as Interact Commerce's ACT! and GoldMine Software's GoldMine. Sales automation software is
sometimes called sales automation software, and sometimes called customer relations management ( CRM ) software.
Microtelesoft is a complete SFA solution that helps companies to manage their
sales representatives and their activities. At the individual level, sales automation
software helps representatives to manage accounts, leads, opportunities, and customer
interactions. Meanwhile, it helps management generate more accurate forecasts and
gain better insight into opportunities.
Functionality Includes
- Contact Management
- Lead Management
- Opportunity Management
- Pipeline Management
- Forecasting
- Territory Management
- Proposal And Quote Generation
- Order Management
- Marketing Automation
- Collateral Management
- Scripting
- Computer Telephony Integration
- Social Media Integration